No business expected or could have adequately prepared for the current Covid-19 pandemic. The scale of the crisis is unprecedented in modern times. Even so, some business were still better able to handle the crisis.
More often than not this is because they had enumerated possible risks to their business, and created a high preparedness plan…
My father used to always tell me: build your first house and destroy it, then build your second house and sell it, and finally live in your third house. There is a lot of wisdom in these words because people tend to make a lot of mistakes when they build something for the first time.
The same is applicable for implementing a CAPA (Corrective and Preventive Action) module for the first time, in this article I will highlight the most important things to consider to build a CAPA that lasts
To achieve continued success, organizations must continuously improve, by listening to their customers, and considering their current satisfaction and future needs. Getting this feedback is not only recommended but a primary principal of most quality management standards.