SUPPLIER Quality
Management
Cloudtheapp offers a complete, and fully integrated supplier management solution.
SQM MODULES
Supplier Qualification Management
To ensure product highest quality level, organizations should pay close attention to how they select and approve their suppliers. The selection process is complicated and becomes hard to manage without the right system in place.
Qualifying and requalifying suppliers involve many steps like Screening, NDA signing, RFx Input, Assessment, Audit, Evaluation and much more.
Use this module to automate and digitalize the whole process and rest assured that results will be accurate and systematic, leading to better quality and better reputation for your brand.
key features
Supplier Selection Programs:
- Create and launch multiple qualification programs to address the different supply needs for your business.
- As part of every program, you will take several potential suppliers through the selection and qualification journey to arrive at selecting one or more suppliers for that particular need and have them on your approved list.
- Within each program, define the trigger, which is the reason why you need to onboard new suppliers or requalify them whether it is for a new product, part, scale capacity, or for cost reduction.
- Define templates that will be used as part of each supplier qualification process, things like NDA, RFx, Assessments, and more.
- Setup evaluation mechanism. What department and functions will be evaluating each supplier, what weight will be assigned for each function and so on.
Supplier Qualification:
- Create a supplier qualification record for each supplier that you would like to on-board or re-qualify, and link that record to a selection program which will load all the templates you will need as part of the qualification process.
- Optionally on-board suppliers you are evaluating on the platform without extra cost, and exchange qualification records with them to collect information without leaving the system.
- Screening: Start the process with screening, by collecting 360 background information about the supplier, and decide whether you would like to continue the qualification journey or not.
- NDA: Use automatically loaded NDA activity to have the supplier signing it. Signed NDA will be kept automatically in the system.
- RFx: Next, RFx activities (also automatically loaded from program), can now be worked on, and you can assign RFI, RFP or RFQ to the supplier to fill and send back (all within the system).
- Assessment: Have the supplier fill a self- assessment to evaluate their quality system and business processes.
- Audit: Optionally audit the supplier, by launching an Audit record within the Audits module.
- Evaluation: Evaluation records will be automatically loaded based on the setup in the parent program, these records will be assigned automatically to the different functions to evaluate and score. The overall weighted score will be automatically calculated.
- Decision: Making the final decision is now an easy task, and you can make a decision by comparing the evaluation scores of the different suppliers that you are on-boarding as part of the same program.
- Fully compliant electronic signatures to capture approvals.
- Compliant audit trail to track changes up to the field level, with traceability on files.
- Configurable workflows and forms using leading edge No-Code designers.
- Built-in and integrated real time analytics solution that allows creating visualizations and dashboards.
- Cloud based and SaaS (Fully managed), which eliminates the need to deploy internal IT infrastructure, reduces your cost, and saves your time and effort.
- Implementation and data migration services to transfer your data from paper-based or other electronic systems.
Suppliers And Materials
Suppliers are entities that provide their products or services to your entity. Supplier Quality Management is an essential part of the overall quality management as the materials they provide could impact the quality of your entity’s products and services.
It is important to establish and furnish processes that ensure selecting the right suppliers who are able to deliver goods and services that will satisfy your customers’ needs, and then manage their quality across the supply chain.
This centralized module wraps workflows to get suppliers and materials to your approved lists.
The app is tightly integrated with other modules for better management of suppliers. For example, in a Supplier Corrective Action Request (SCAR), you can select the related Supplier from your approved suppliers listed in this module.
On-board your approved suppliers on Cloudtheapp Platform without any extra cost to send your suppliers records to process as part of a streamlined workflow and without leaving the system.
key features
- Launch Supplier records and take them through a streamlined workflow to have them on your Approved Suppliers List.
- Capture supplier information in a centralized profile for each supplier (Addresses, Phone Numbers, NDAs, Certificates, etc.).
- Integrate with Supplier Qualification Management module, to launch qualification records for the supplier. Use this well-organized selection, evaluation and approval process to Qualify your supplier.
- Without any additional cost to license their users, invite your approved suppliers to create their own teams on Cloudtheapp platform, and establish a B2B connection with them, to send Quality and Compliance records to them to process without leaving the system.
- Launch Material records and take them through a streamlined workflow to have them on your Approved Materials List.
- Capture material information (Classification, Specification, Attachments and Photos, etc.).
- Reference all suppliers that supply a specific material.
- Integrate other Quality processes with Suppliers & Materials module to easily lookup approved suppliers and materials, and then use our Embedded Analytics solution to measure the performance of your suppliers.
- Fully compliant electronic signatures to capture approvals.
- Compliant audit trail to track changes up to the field level, with traceability on files.
- Configurable workflows and forms using leading edge No-Code designers.
- Built-in and integrated real time analytics solution that allows creating visualizations and dashboards.
- Cloud based and SaaS (Fully managed), which eliminates the need to deploy internal IT infrastructure, reduces your cost, and saves your time and effort.
- Implementation and data migration services to transfer your data from paper-based or other electronic systems.
Material Lot Records
Tracking Lot information for materials that you receive from suppliers is a cumbersome task especially if there is no electronic system to handle it.
It is crucial that the supplier shares this information for every material shipment. For example, you might need to verify Certificate of Analysis for every Lot related to a material shipment before you use it as part of your manufacturing process.
This App provides you with ways to allow your supplier to share this information electronically, and then you can reference submitted material lots in other records within the system (example, Material Receiving Records).
key features
- Setup a public URL (or a QR Code), and share with your suppliers so that they use it to submit Material Lot Information before the shipping process starts.
- Supplier can share the following information for each Lot:
– Batch Number.
– Lot Number
– Manufacturing Date
– Expiration Date
– Certificate of Analysis
– Any other relevant certificates or supportive documentation. - After initial submission by the supplier (as a connected team), Material Lot Record gets assigned to your team for review and processing.
- Optionally, you can send the LOT record back to the supplier (if you have feedback on what was submitted)
- Material Lot Record can then be approved, and the information will be available for lookup from other modules within the system (example, Reference Material Lot in the Receiving Record).
- Fully compliant electronic signatures to capture approvals.
- Compliant audit trail to track changes up to the field level, with traceability on files.
- Configurable workflows and forms using leading edge No-Code designers.
- Built-in and integrated real time analytics solution that allows creating visualizations and dashboards.
- Cloud based and SaaS (Fully managed), which eliminates the need to deploy internal IT infrastructure, reduces your cost, and saves your time and effort.
- Implementation and data migration services to transfer your data from paper-based or other electronic systems.
Receiving
“Materials Receiving” is the process of checking items delivered by suppliers, this includes inspecting the quality, and quantity of any incoming materials, and allocating them to a storage space in the warehouse.
Receiving process also helps in tracking accepted and rejected quantities, this data can be helpful in evaluating suppliers and rating them.
key features
- Track information about every received shipment, like:
– Receive date
– Quantity
-Supplier Information
-Material Information
-Material Lot Information - Lookup Material Lot Information dynamically, based on data submitted electronically by the supplier. Check Lot Certificates (e.g., certificate of analysis) before moving further with the receiving process.
- Launch an Inspection Record based on a template for the material type. Assign to an inspector to go through inspection items one by one to ensure quality and confirm quantity.
- Launch Quality Issues in case of problems and extend them to:
– SCAR (Supplier Corrective Action Request): To eliminate root cause of the issue.
– NC (Non-conforming Material): To dispose problematic material. - Record Accepted and Rejected Quantities and take the record through approval.
- Assign to Warehouse Team to record information about storage location and conditions.
- Fully compliant electronic signatures to capture approvals.
- Compliant audit trail to track changes up to the field level, with traceability on files.
- Configurable workflows and forms using leading edge No-Code designers.
- Built-in and integrated real time analytics solution that allows creating visualizations and dashboards.
- Cloud based and SaaS (Fully managed), which eliminates the need to deploy internal IT infrastructure, reduces your cost, and saves your time and effort.
- Implementation and data migration services to transfer your data from paper-based or other electronic systems.
quality issues
Use this module to track all Quality Issues and Events regardless of their source. Track internal, customer and supplier issues in a centralized place, contain them, and follow a risk based approach to decide about the need for further actions.
Start with capturing all issues encountered in one place, makes it easier to decide on how to move forward. You can use a systematic decision tree to decide on the types of records that need to be created within your Quality Management System (CAPA, Nonconforming Material, Deviation or others).
key features
- Capture all Quality Issues and Events in a centralized place regardless of their type (Internal, Supplier or Customer)
- Attach images and files to capture information about the issue, and use tablet devices to capture pictures using your device camera.
- Document initial investigation results.
- Draft containment plan and assign tasks to team members to work on containment activities in parallel.
- Assess the risk of the Quality Issue, based on Probability and Severity, and document impact.
- Follow risk based approach to decide about Quality Issues that require further actions after containment.
- Low risk issues can be closed after containment and approval, and let your team focus more on issues that are really important.
- Use a visual decision tree to decide about what needs to be done of the issue is critical, by creating a CAPA, Deviation, or Nonconforming Material.
- Configurable risk assessment matrix and visual decision trees.
- Fully compliant electronic signatures to capture approvals.
- Compliant audit trail to track changes up to the field level, with traceability on files.
- Configurable workflows and forms using leading edge No-Code designers.
- Built-in and integrated real time analytics solution that allows creating visualizations and dashboards.
- Cloud based and SaaS (Fully managed), which eliminates the need to deploy internal IT infrastructure, reduces your cost, and saves your time and effort.
- Implementation and data migration services to transfer your data from paper-based or other electronic systems.
Corrective And Preventive Actions (CAPA)
Corrective & Preventive actions module is a critical part of your Enterprise Quality Management System. Whether you are dealing with adverse events or trying to prevent them use Cloudtheapp CAPA module to contain issues, assess their risk, drill down on root causes, and monitor effectiveness after implementing your corrective and preventive plans.
key features
- Record all Quality Issues your business encounters and immediately contain them.
- Follow risk based approach to decide about the Quality Issues that require root cause elimination. This will ensure agility and effectiveness of your CAPA implementation.
- Run a streamlined workflow to drill down on root causes and identify them, define your implementation plan, and finally work with the team on root cause elemination to prevent reoccurance and monitor effectiveness.
- Connect with your Suppliers on the same platform without any additional cost and send them Supplier Corrective Action requests without leaving the system, approve communicated root causes and solution plans, and get notified about any lateness in the implementation.
- Our CAPA module is fully integrated with all other modules in your QMS; Auditors can launch CAPAs for Major Findings with a click of a button right after the audit summary meeting; allowing for full traceability and visibility on resolutions.
- Use our real-time fully integrated analytics solution to have better insight on CAPA trends. Analyze them and make decisions that will continually improve the quality of your products and services.
- Generate PDF reports and export your data to excel.
- Fully compliant electronic signatures, that can be automatically synchronized to the body of the attached document.
- Fully compliant audit trail.
- Fully configurable workflows and forms using leading edge No-Code designers.
- Cloud based and SaaS (Fully managed), which eliminates the need to deploy internal IT infrastructure, reduces your cost, and saves your time and effort.
- Implementation and data migration services to automatically transfer your data from paper-based or other electronic systems.
Nonconforming Materials
Nonconforming Material is a crucial process in any Quality Management System, regardless of whether you receive the material from a supplier or manufacture it internally, it is so important to decide about what to do with problematic materials that have Nonconformities.
Fixing issues related to materials before they find their way to your final product is important. Not having a solid process for Non conforming Materials could cause serious brand and reputation issues as well as product recalls that could be very costly.
key features
- Starting with a Quality Issue, Inspection, Audit or Any other relevant process within your Quality Management System, trigger the creation of a Nonconforming Material.
- Reference all relevant information like Supplier, Material, PO Details, Problematic Quantity, and much more.
- Carry out an investigation comparing with the agreed on specifications, and decide on recommended actions to be taken regarding the nonconforming Material.
- Have the recommended action reviewed and approved by the relevant departments including Quality.
- In implementation, execute the approved action. You could return the nonconforming material to the supplier, scrap it, rework it, or use it without any changes.
- Verify and ensure effectiveness before you close the Nonconforming Material Record
- Connect with your Suppliers globally on the same platform and send them the Nonconforming Material record for input when needed, with monitored due dates and without leaving the system.
- Our Nonconforming Material module is fully integrated with all other QMS modules.
- Use our real-time fully integrated analytics solution to have better insight of CAPA trends and analyze them. Make decisions that will continually improve the quality of your products and services.
- Generate PDF reports and export your data to excel.
- Fully compliant electronic signatures, that can be automatically synchronized to the body of the attached document.
- Compliant audit trails.
- Fully configurable workflows and forms using leading edge No-Code designers.
- Cloud based and SaaS (Fully managed), which eliminates the need to deploy internal IT infrastructure, reducing your costs, and saving you time and effort.
- Implementation and data migration services to automatically transfer your data from paper-based or other electronic systems.
audits
Auditing is a key process in all quality standards, internal audits would continuously improve your quality management system, supplier audits are crucial to ensure quality across supply chain.
Auditing may be a complicated task but using an audits module should not be. The most advanced and simplest audits module on the market is offered by Cloudtheapp.
key features
- Plan and execute audits of multiple types (internal, supplier, external, registrar, and others).
- Create Checklist Templates library so that you reuse them upon executing audits.
- Link your checklists to SOPs and Compliance Requirements like standards and regulations, to ensure full coverage from a compliance perspective, and to give the auditing team quick access to related verbiage during the audit.
- Load checklists in Audits from templates, and assign them to different auditors to accelerate the execution of your audit.
- Your Audit is accessible using any device including tabs and mobiles, to ensure easy access on-site.
- Tracking of all findings with proper classification (Major Findings, Minor Findings, and Opportunities for Improvement).
- Automatic generation of audit summary upon the completion of checklists execution, making it easy for the lead auditor to communicate results in closing meetings.
- Launch CAPAs and Recommendations directly from the audit and assign them internally or externally (e.g., to suppliers) without leaving the system. Assign due dates to ensure timely resolutions and tracking.
- Automatic generation of PDF reports upon closing the audit, allowing you to share results with internal and external parties in an automated fashion.
- Fully compliant electronic signatures.
- Fully compliant audit trail.
- Fully configurable workflows and forms using leading edge No-Code designers.
- Built-in and integrated real time analytics solution that allows creating visualizations and dashboards.
- Cloud based and SaaS (Fully managed), which eliminates the need to deploy internal IT infrastructure, reduces your cost, and saves your time and effort.
- Implementation and data migration services to transfer your data from paper-based or other electronic systems.
Inspections
Inspection is an essential part of quality control in manufacturing.
Characteristics of a product, material, or process are examined, and compared with specified requirements to ensure compliance.
Use Inspections module to design templates for repetitive inspection types, and then have all inspection records created digitally using predefined templates.
key features
- Create Inspection Templates for the different inspection types. Within each inspection template.
- In each Inspection template, define the different items that need to be inspected, and attach files and photos, to guide the inspector visually when they perform the inspection.
- Link your inspection templates to related work instructions and compliance requirements.
- Review and Approve Inspection Templates to end up with a library of templates that inspectors can use for everyday inspections they perform.
- Inspectors can use tablet devices to perform inspections, and they can access a QR Code for a quick launch of inspection record.
- Inspectors can select a template from a library, which would load all inspection items with guidance pictures attached for each item to be inspected.
- Inspectors would record results (Pass, Fail, NA) for each item, and document objective evidence or findings.
- The final result of the inspection is automatically calculated, and the inspection record can be then optionally assigned to a supervisor to review results.
- Additional quality records can be launched to take additional actions (CAPA, Nonconforming Material, etc.).
- Inspection records can also be linked to Material Receiving records for full trackability.
- Fully compliant electronic signatures to capture approvals.
- Compliant audit trail to track changes up to the field level, with traceability on files.
- Configurable workflows and forms using leading edge No-Code designers.
- Built-in and integrated real time analytics solution that allows creating visualizations and dashboards.
- Cloud based and SaaS (Fully managed), which eliminates the need to deploy internal IT infrastructure, reduces your cost, and saves your time and effort.
- Implementation and data migration services to transfer your data from paper-based or other electronic systems.
Risk Assessments
Risk based thinking is crucial for everyday business decisions. It ensures being proactive instead of reactive when decisions are made.
Risk based approach must be followed in managing quality to ensure effectiveness of your Quality Management System. It ensures negative risks as well as positive opportunities are addressed.
Use this module to launch risk assessment from any process, and rely on the system to calculate the risk level for you based on predefined configurable matrices.
key features
- Launch risk assessment records from other processes like Quality Issues, CAPAs, Nonconforming Materials, Change Management and others.
- Calculate risk in a quantitative way and based on a predefined and configurable risk matrix.
- Fill risk dimensions like Probability (likelihood) and Severity, and let the system calculate risk level for you.
- Document qualitative information about the risk like risk assessment and impact assessment description.
- Attach files and photos to clarify risk and impact.
- Design and configure 2-dimensional risk templates (e.g., based on Probability and Severity).
- Design and configure 3-dimensional risk templates (e.g., based on Probability, Severity and Consequence)
- Make the right decision by following risk-based approach in Quality Processes. Your risk assessment is fully integrated in processes with full visibility on calculated risk level.
- Fully compliant electronic signatures to capture approvals.
- Compliant audit trail to track changes up to the field level, with traceability on files.
- Configurable workflows and forms using leading edge No-Code designers.
- Built-in and integrated real time analytics solution that allows creating visualizations and dashboards.
- Cloud based and SaaS (Fully managed), which eliminates the need to deploy internal IT infrastructure, reduces your cost, and saves your time and effort.
- Implementation and data migration services to transfer your data from paper-based or other electronic systems.
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